Patient statements that patients understand and pay
Clear statements, steady reminders and payment plans that improve patient collections without upsetting your patients.
What’s included
- Statements after insurance has processed
- Plain-language balance explanations
- Reminder cycles by email, text or mail
- Payment plan setup and tracking
- Patient billing questions handled
- Good-faith estimates for self-pay patients
How we handle it
Verify
Balances are confirmed after insurance processing.
Send
Statements go out on a set cycle.
Remind
Follow-up reminders on unpaid balances.
Resolve
Questions answered and payment plans arranged.
Details that matter
Patients pay faster when the statement matches the EOB they received. We only bill patients after insurance has fully processed, and we explain deductibles, coinsurance and copays in plain words. For uninsured or self-pay patients, we help you follow No Surprises Act good-faith estimate rules.
Questions about patient statements
Will you call our patients?
Yes, if you want. We handle patient billing calls politely and in your practice’s name.
Can you send balances to collections?
We follow your policy. Many practices prefer a final notice before any outside collection.
See where your revenue is going.
Send a few details and we will set up a short call to review your claims, denials and A/R. No cost and no commitment.
We sign a Business Associate Agreement before we handle any patient data.