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Recovery and audit

Old claims recovered while they still can be

We review your aged A/R, separate recoverable claims from true write-offs, and work the recoverable ones by value and deadline.

Stacks of paper documents and file folders

What’s included

  • Full aged A/R review (90+ days)
  • Recoverable versus non-recoverable analysis
  • Claim status checks in payer portals
  • Corrected claims, reconsiderations and appeals
  • Proof of timely filing where available
  • Write-off recommendations with reasons

How we handle it

STEP 01

Analyze

Aged A/R pulled and sorted by payer, age and value.

STEP 02

Triage

Recoverable claims separated from closed ones.

STEP 03

Recover

High-value claims worked first.

STEP 04

Clean up

Uncollectible balances documented for write-off.

Details that matter

Claims past a payer’s timely filing limit can often still be recovered if you have proof of timely filing, such as clearinghouse acceptance reports or earlier payer correspondence. We check before anything is written off.

A clean A/R matters beyond cash: it shows your real collection performance and makes switching billing companies or systems far easier.

FAQ

Questions about aged A/R recovery

Can you take over A/R from our previous biller?

Yes. Taking over a backlog after a billing company change is one of the most common reasons practices call us.

Will you write off claims?

Only with your approval and a documented reason for each balance.

Free billing audit

See where your revenue is going.

Send a few details and we will set up a short call to review your claims, denials and A/R. No cost and no commitment.

We sign a Business Associate Agreement before we handle any patient data.