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Medicaid and Marketplace plans payer

Fidelis Care billing and credentialing

Billing and credentialing for Fidelis Care plans in New York.

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Working with Fidelis Care

Fidelis Care serves New York members through Medicaid managed care, Child Health Plus, the Essential Plan, Marketplace and Medicare plans.

Plan types we bill:

  • Medicaid Managed Care
  • Child Health Plus
  • Essential Plan
  • Marketplace and Medicare plans

Credentialing and enrollment

For Medicaid products, you must first be enrolled with the state Medicaid agency, then credentialed with the plan.

Credentialing uses your CAQH ProView profile, which must be complete and re-attested every 120 days.

STEP 01

Prepare

Licenses, NPI, CAQH and group details checked and updated.

STEP 02

Apply

Application submitted for each provider and location.

STEP 03

Follow up

Status checked every 1 to 2 weeks until approval.

STEP 04

Confirm

Effective date and participation confirmed before billing.

Claims, eligibility and portals

Fidelis Care has its own provider portal and follows New York State Medicaid rules for Medicaid products.

Denials we prevent with Fidelis Care

  • Provider enrolled with the state but not credentialed with the plan
  • Member assigned to a different plan this month
  • Missing plan prior authorization
  • Behavioral health or vision carved out to another vendor
  • State-specific coding or modifier rules not followed
FAQ

Questions about Fidelis Care

Do you bill New York Medicaid plans like Fidelis?

Yes, including New York-specific Medicaid rules.

Trademarks belong to their owners. MedAi Billing Solutions is an independent billing company, not affiliated with any payer or government agency.

Free billing audit

Get help with Fidelis Care claims

Send a few details and we will set up a short call to review your claims, denials and A/R. No cost and no commitment.

We sign a Business Associate Agreement before we handle any patient data.