Privacy Policy - MedAi Billing Solutions

Information we collect

When you submit our free billing audit or contact form, we collect the details you provide: your name, practice name, email address, phone number, practice type, state, specialty and message. Our hosting provider and security tools also record standard technical data such as IP address, browser type and pages visited, to keep the site secure and working.

How we use it

We use your information to reply to your request, prepare your audit, provide our services and send service-related communication. We do not sell or rent your personal information.

Protected health information

Please do not send patient information through this website. Protected health information (PHI) is only exchanged after we sign a Business Associate Agreement (BAA) with you, using secure, HIPAA-compliant methods agreed with your practice.

Cookies and third-party services

This site uses essential cookies and services such as Google Fonts, a content delivery network for page assets and spam protection for forms. These providers may process technical data such as your IP address under their own privacy policies.

Data retention and security

We keep form submissions only as long as needed to respond and maintain business records, and we protect them with access controls and secure hosting.

Your choices

You can ask us to access, correct or delete the personal information you submitted by emailing info@medaibillingsolutions.com.

Contact

Questions about this policy: info@medaibillingsolutions.com or +1 (401) 535-3409.